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Dakshin Haryana Bijli Vitran Nigam: Register, pay electricity bills online

[ecis2016.org] The Dakshin Haryana Bijli Vitran Nigam provides an online portal that enables the people of Haryana to register and apply for a new electricity connection online. Here’s all you need to know.

Dakshin Haryana Bijli Vitran Nigam, referred to as DHBVN, is a power distribution utility company that is owned and operated by the Haryana government.  Its headquarters are located in Hisar, Haryana.

Dakshin Haryana Bijli Vitran Nigam: At a glance

State Electricity Board Name Dakshin Haryana Bijli Vitran Nigam
Founded In  1998 
Operations  Distribution of Electricity  
Operated By  Haryana Government 
Operations Area  South Haryana 
Website  https://dhbvn.org.in/web/portal/home

 

Dakshin Haryana Bijli Vitran Nigam is divided into two different operational zones, Hisar and Delhi.  Each zone is headed by a Chief Engineer.

Hisar Operation Zone  Delhi Operation Zone 
Hisar  Gurugram – I and Gurugram – II 
Sirsa Faridabad
Fatehabad Palwal 
Jind Rewari 
Bhiwani Narnaul 

DHBVN: Key consumer services

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  • Paying electricity bills online 
  • Application for new connection 
  • Application for solar connection
  • Calculate power consumption and view consumption history  
  • View and manage bills 
  • Update KYC 
  • Sms/Email Alerts 
  • Register & track complaints 
  • Register & track theft complaints 

DHBVN new electricity connection: Documents required

Proof of ownership 

  • Copy of sale deed/ the allotment letter or lease deed or rent deed in the applicant’s name. 
  • Tax demand notice or property tax receipt as proof of ownership and rent deed or any other legal proof of being a tenant and paying rent as proof of occupancy.

Proof of identity (where the applicant is an individual)

  • Aadhar card 
  • Electoral identity card 
  • Pan card 
  • Passport 
  • Driving licence 
  • Ration card 
  • Photo identity card issued by government agency 

Where the applicant is a company, trust, govt. dept, or educational institution, the application form shall be signed by an authorised person along with a relevant resolution/ authority letter of the company/ the institution concerned. In the case of a registered company, all the directors shall be jointly and severally liable. 

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Dakshin Haryana Bijli Vitran Nigam: Steps to register online

  • Visit the DHBVN’s official website.  

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  • On the homepage, you will find the tab labelled “my account.”

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  • A drop-down menu will appear. 
  • To register, choose the corresponding text.

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  • After that, a new page will appear. 
  • Please fill out all of the data in an accurate manner.

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  • After you have completed filling out all of the data, click the “Submit” button.

Note: If you are unable to access your previous mobile number, please call the Customer Care Centre on the toll-free number 1912 or 18001804334 so that they may reset your account and help you to register again. 

 

DHBVN: How to apply for new electricity connection online?

  • Visit the DHBVN’s official website

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  • On the homepage, you will find the option labelled “new connection.”
  • To set up a new connection, choose the corresponding icon. 

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  • After that, a new page will appear where you can do the following actions.
    • Information for consumers 
    • Apply for a new connection 
    • Track the status or pay charges online 
    • Calculate your charges 
  • Select ‘apply’ under the ‘apply for new connection’ box. 

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  • A new application form page will appear. 

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  • Please fill out all of the data thoughtfully and accurately.
  • After you have completed filling out all of the data, click the ‘Apply’ button.
  • The E-form number will be successfully created. Keep it close at hand.

Mandatory: If you do not pay the fees within seven days after the day you submitted your application, your request will be cancelled.

Note: Before continuing to fill out the form, kindly verify your subdivision and category.

Dakshin Haryana Bijli Vitran Nigam: How to pay your bill online?

  • Visit the DHBVN’s official website

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  • On the homepage, you will find the logo labelled “Pay Your Bill.”
  • To pay the bill, choose the corresponding icon.

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  • After that, an e-payment form will appear. 
  • Here, you can pay your bill, view your bill and payment history and update your KYC.  
  • To pay the bill,  enter your account number, contact number, and other relevant details. 

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  • After you have completed filling out the information, click the ‘Proceed’ button.
  • Your bill will be paid successfully. 

How to apply for solar connection?

  • Visit the DHBVN’s official website

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  • On the homepage, you will find the logo labelled ‘Solar Connection’.
  • To apply for the solar connection, choose the corresponding icon. 

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  • After that, a page will appear. 
  • On this page, you can read the vital information on solar net metering connections, apply online and track the application status. 
  • Before applying for a solar connection, it is important to have an account. 

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  • Read the instructions carefully on the page to apply successfully for a solar connection. 

How to view consumption history?

  • Visit the DHBVN’s official website

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  • On the homepage, you will find the tab labelled ‘my account.’

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  • A drop-down menu will appear. 
  • Go to the consumption option and select consumption history. 

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  • After that, a new page will appear. 
  • Type in your account number and password.

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  • Click the “Submit” button to successfully view your consumption history. 

How to calculate consumption of energy?

  • Visit the DHBVN’s official website

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  • On the homepage, you will find the tab labelled “my account.”

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  • A drop-down menu will appear. 
  • Go to the consumption option and select the consumption calculator.  

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  • After that, a new page will appear with a table loaded with different appliances.  

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  • Now, you can select appliances based on usage factors to successfully calculate the consumption of energy. 

How to opt for email/ SMS alerts?

  • Visit the DHBVN’s official website

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  • On the homepage, you will find the tab labelled “my account.”

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  • A drop-down menu will appear. 
  • Go to the bill information and select Email/SMS alert.

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  • Once you click the option, a new page will appear. 

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  • Entered required information to avail email and SMS alerts. 

Note: This service is only available to urban consumers. 

Dakshin Haryana Bijli Vitran Nigam: How to file complaint online?

  • Visit the DHBVN’s official website

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  • On the homepage, you will find the logo labelled “Register Complaints.”
  • To register for the complaints, choose the corresponding icon. 

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  • After that, a page will appear. 
  • Here, you can register and track your complaints. 

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  • Click on the register complaints box.  
  • A new page will appear. 

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  • Fill out the information carefully and submit your complaint successfully. 

How to register theft complaint? 

  • Visit the DHBVN’s official website

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  • On the homepage, you will find the logo labelled “Theft Information.”
  • To register a theft complaint, choose the corresponding icon. 

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  • After that, a page will appear. 
  • Here, you can register and track your theft complaints. 

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  • Click on the register complaints box.  
  • A new page will appear.  

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  • Fill out the information carefully and submit your theft complaint successfully. 

Theft Information contact details 

  • Toll Free : 1800-180-1011
  • BSNL Landline 01662-221527, 223040, 223044, 223048
  • email : hookacrook4dhbvn@gmail.com
  • Whatsapp: 7027008325

Contact details 

  • Head Office: Vidyut Sadan, Vidyut Nagar, Hisar -125005
  • Toll-Free: 1800-180-4334
  • e-Mail: 1912@dhbvn.org.in
  • Whatsapp: 8813999708

Source: https://ecis2016.org/.
Copyright belongs to: ecis2016.org

Debora Berti

Università degli Studi di Firenze, IT

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