Must Knows

Jharkhand Bijli Vitran Nigam Limited (JBVNL): How to pay electricity bills online?

[ecis2016.org] Check this guide on paying the JBVNL electricity bills in Jharkhand and all about Jharkhand Bijli Vitran Nigam Limited

Jharkhand Bijli Vitran Nigam Limited (shortened as JBVNL) is the biggest energy distribution company in Jharkhand. The board serves a customer base of over 3.2 million registered users and has a peak load of approximately 2,150 MW (FY 17-18). 

In this article, we will explain about the Jharkhand energy department, including how to pay your electricity bills, how much your bills cost, how to file complaints in 2022 and other essential information.  

Company  Jharkhand Bijli Vitran Nigam Limited
State  Jharkhand
Department  Energy 
Functioning Years  2014-present 
Pick Load 2,150 MW
Registered Consumers  3.2 million +
Consumer Services  Pay electricity bills, new registration, consumer complaints, etc. 
Website  https://jbvnl.co.in/index.php

Distribution of electricity in seven zones

Ranchi  Dhanbad 
Singhbhum Giridih
Dumka Medininagar
Hazaribagh

JBVNL portal: Steps to register

  • Go to the official site of the JBVNL portal.  

jharkhand1

  • Head to the ‘consumer services’ section.  
  • Hover your cursor to ‘new connection’ and click on ‘suvidha portal(LT)/Modification.’

jharkhand2

  • You will be redirected to a new page. 
  • Now, at the bottom of the page, select ‘new user’.

jharkhand3

  • Next, complete the fields labelled ‘First Name’ and ‘Last Name.’
  • Please include your email address, mobile phone number, and district.
  • Next, choose the checkbox that says ‘I’m not a robot,’ and then select ‘Register.’

jharkhand4

  • Following this, the user ID and password will be shown in the email ID, and the mobile number will be supplied.

JBVNL: Steps to check your electricity bill

  • To begin, go to the official site of the  JBVNL portal.  

jharkhand5

  • Head to the ‘consumer services’ section. 
  • Select ‘energy bill payment.’

jharkhand6

  • You will be redirected to a new page 
  • After that, choose one of the following Search Bill options – Consumer No or Bill No. 

jharkhand7

  • Only one of these ‘Consumer No.’ options has to be selected. After that, you will be able to see the most recent bill. Because when you check the bill number, the amount that is now owed on that account will be shown,
  • Once you have done so, pick the ‘Sub Division’ option and then input the ‘Consumer No.’
  • Next, click the ‘Submit’ button. Following this step, you will be able to see Consumer Basic Details, Current Bill Dues, as well as monthly wise billing details.

How can I make a payment for my electricity bill?

  • To begin, go to the official site of the  JBVNL Portal.  

jharkhand8

  • Head to the ‘consumer services’ section. 
  • Select ‘energy bill payment’.

jharkhand9

  • After that, when you click on Search Bill By, you will be presented with two options: (a) Consumer No. and (b) Bill No.
  • jharkhand10 
  • You will be given a ‘Consumer No.’, after which you will choose your ‘Sub Division.’ 

jharkhand11

  • Enter your consumer number, then hit the ‘Submit’ button.
  • Now, Consumer Basic Details will be shown, and inside ‘Current Dues,’ the Electricity Bill will also be displayed for your convenience.
  • Click on the Action View of SN0# 1 section located at the very top of the ‘Monthly Wise Billing Details’ page to make a payment on your energy bill.
  • Following this step, you will see a total of three buttons: Print Bill, Online Payment, NEFT/RTGS Payment, etc.
  • To make a payment on your power bill, choose ‘Online Payment’ from the menu. After that, the entire bill will be shown.
  • After that, you will need to make a payment by clicking the ‘Pay Now’ button and using your debit card, credit card, net banking, UPI, EMI, or wallet.

Steps to apply for Smart Metre

  • To begin, go to the official site of the JBVNL Portal

jharkhand12

  • Go to the consumer/citizen corner. 
  • Simply choose the “smart metre request” option.

jharkhand13

  • A new page will open. 

jharkhand14

  • Complete the form, then click the ‘Submit’ button.

Steps to update mobile number on the JBVNL Account

  • To begin, go to the JBVNL Portal

jharkhand15

  • Look for the link labelled ‘Update Mobile Number’ on the home page. 

jharkhand16

  • You will be redirected to a new page.
  • Fill in the relevant details such as ‘Consumer Number,’ ‘Subdivision,’ and ‘Address.’

jharkhand17

  • Simply type in the phone number that you want to update.
  • Now click the ‘Next’ button.
  • The one-time password (OTP) will now be sent to the cellphone number supplied. Verify by entering OTP. You may add a number on the mobile JBVNL site by following these steps.

Steps to retrieve forgotten password

It is possible to retrieve both the username and password necessary to log in to the JBVNL website, even if you have forgotten them. The instructions for recovering your password may be found below.

  • To begin, go to the JBVNL Portal

jharkhand18

  • Head to the ‘consumer services’ section.  
  • Move your cursor to ‘new connection’ and click on ‘suvidha portal(LT)/Modification.’

jharkhand19

  • You will be redirected to a new page 
  • Now, at the bottom of the page, select “recover password” 

jharkhand20

  • Enter your mobile number to successfully retrieve your password.  
jharkhand21
Payal Talreja | Housing News

Steps to register a complaint on JBVNL

Jharkhand Bijli Vitran Nigam Limited allows for the filing of online complaints if a complaint of any type is lodged against the company.

  • To begin, go to the official site of the JBVNL Portal.  

jharkhand22

  • Head to the “consumer services” section.  
  • Click on “web self-services”  from the dropdown menu. 

jharkhand23

  • You will be redirected to a new portal.
  • jharkhand24
  • On the menu, go to the “complaints” section and click on register complaints.  

jharkhand25

  • After this, a form will pop up for you to fill out, in which you may pick things like the Complaint Category, Office Address, Consumer Search Criteria, and so on.
  • Please include your current information, including your name, address, mobile phone number, etc.

jharkhand26

  • After doing so, click the “Submit” button after writing the complaint in the Complaint date & Type and Remarks boxes. 

JBVNL contact information 

Address: Jharkhand Bijli Vitran Nigam Ltd., Engineer’s Building, Dhurwa Ranchi- 834001 (Jharkhand)

Phone: 1800-345-6570, 1800-123-8745

Mail: contactus@jbvnl.co.in

Check Bill  Click Here 
Pay Bill  Click Here 
Login  Register | Login
Change Number  Click Here
New Application Form  LT | HT-EHT
Smart Metre  Apply 
Load Calculator  Get Here 
Website Link  Click Here

Source: https://ecis2016.org/.
Copyright belongs to: ecis2016.org

Debora Berti

Università degli Studi di Firenze, IT

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top button