IMC Indore Municipal Corporation: Property tax and citizen services by Nagar Palika Nigam Indore

[ecis2016.org] We explain the roles and responsibilities of the IMC Indore Municipal Corporation and the various services offered by the Nagar Nigam, Indore through its official portal, including online property tax payment

The city of Indore, also known as the financial capital of Madhya Pradesh, is among the 100 cities selected under the Smart Cities Mission. The city won the award jointly with Surat in Gujarat for its overall development under the Smart Cities Awards 2020. With the Indore Municipal Corporation steering efforts focusing on waste management, the city was adjudged as the cleanest city for the fourth year in a row, under the Swachh Survekshan, an annual survey on cleanliness. The Indore Nagar Nigam is entrusted with various functions, including managing the civic infrastructure and providing services like online property tax payment.

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IMC Indore Municipal Corporation website: Citizen services

The official portal of the IMC Indore Nagar Nigam includes quick links to access various municipal services, including application for water connection, marriage certificate, fire services, hoarding registration for business, solid waste management-related services, etc. The Nagar Nigam of Indore, through its portal also enables citizens to pay their property taxes online and access property tax-related services, such as obtaining ‘No-Dues Certificate’ online, change in property details, property transfer, etc.

Other services available on the Indore Nagar Nigam website are mentioned below:

• New water connection application
• New water connection application status tracking
• Water connection fees and Water cess payment
• Solid Waste Management SWM online payment
• Request for New SWM ID
•  Hoarding Registration and new application
•  Marriage Registration and Marriage Certificate

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Indore Municipal Corporation: About Nagar Nigam of Indore

The Indore Municipal Corporation (IMC) is the municipal authority governed under the Madhya Pradesh government. It comprises various departments including Revenue Department, Accounts Department, Fire Department, Public Works Department, Health Department, Food and Civil Supplies Department, Housing & Environmental Department, Water Work and Drainage Department, Law and General Administration Department, Information Technology Department, etc. The municipal area is divided into 19 zones and 85 wards of different sizes and population. Indore Nagar Nigam is responsible for delivering civic services and facilities such as drainage, water supply, sanitation, and waste disposal. The authority has also launched the initiative of Smart City Indore.

IMC Indore property tax: How to pay Indore Nagar Nigam property tax online?

To pay Indore Municipal Corporation property tax online, login to the official portal of the IMC (click here).

Scroll down to find ‘Indore Municipal Corporation – Services’. It includes various options related to property tax in Indore:

• Payment via Property ID
• Property Tax via Old ID
• Search your propertyID
• No Dues Certificate
• For Other services

Citizens can also select the ‘Search your propertyID’ option to search property details. They will be required to fill in the mandatory fields, such as zone, owner’s name, house number, address, etc.

Click on the payment option for IMC Indore property tax online payment.

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Enter the Property ID and click on ‘Search’.

• Tax payers can find details related to the payable tax amount. Check the property tax details displayed on the screen.
• Choose the payment mode and proceed to pay the property tax
• Taxpayers will get a receipt after successful payment, which can be downloaded and printed.

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Indore Municipal Corporation website: Online services

Self-assessment of property tax

One can also download the application form for the self-assessment of property tax return from the official portal.

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One can also download the application form for the self-assessment of property tax return from the official portal of Indore Nagar Nigam. The self assessment allows taxpayers to assign a value to the property based on factors like dimensions, location, built-up area, etc. Property owners can complete the form by providing relevant details and submit it to the municipal corporation.

No Dues Certificate and other services

Besides paying IMC property tax, property owners in the city can also check their property tax account, access the defaulter list to know if they have defaulted on any tax payment, and download no dues certificate on their property tax.

• For no dues certificate, click on the ‘No Dues Certificate’ option under ‘Property Tax’ on the home page.
• On the next page, select the ULB from the dropdown menu
• Enter the property ID
• Click on the apply for no dues certificate option or download no dues certificate option

For availing other property tax related services, click ‘For other services’ option. Users will be directed to the Citizen Login page. First time users must sign up on the portal. Other users can proceed to sign in and avail the various services.

IMC Indore property tax: How to calculate Indore Nagar Nigam property tax?

Property owners in Indore are required to pay the IMC Indore property tax levied by the civic body. The nagar nigam property tax rates in Indore vary from one region to another within the city. For calculation of the property tax in Indore, two factors are taken into consideration: plinth area and current rental value per sq ft.

Here are the steps involved in calculating the IMC Indore property tax:

1. The first step involves measuring the plinth area, which is the total built-up area of the property, including garages and balconies.
2. The next step involves determining the property’s monthly rental value or MRV per sq ft, according to the current market rates.
3. Then, the Indore Nagar Nigam property tax is calculated, on the basis of the two values, using the formula mentioned below:

Annual property tax (for residential property) = [PAMRV 12 (0.17-0.30)] – [10% (depreciation)] + [8% (library cess)]

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Indore Municipal Corporation App

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The Indore Municipal Corporation launched its mobile application in 2016, to enable citizens to access all public services at a click. The application called Indore 311 app, mainly focused on addressing complaints related to cleanliness. However, new features have been added to the app.

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IMC Indore Municipal Corporation online building permission

The Indore Municipal Corporation also introduced a new software to provide approvals for building plans submitted online and to bring transparency in the process of issuance of building permissions.

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Indore Municipal Corporation (IMC): Latest updates

Update on April 28, 2022

Indore municipal corporation plans to undertake water recharging work

With an aim to save water in the city, the Nagar Nigam of Indore has undertaken a project for water recharging. It will be carried out with the idea of promoting groundwater harvesting.

Indore Municipal Corporation lists seven environment-friendly projects

To increase its revenue, the Indore Municipal Corporation (IMC) has prepared a list of seven green projects that can generate carbon credits under the VCS (Verified Carbon Standard, USA) programme. According to the IMC commissioner, Pratibha Pal, there are plans to club more than half-a-dozen projects eligible to get registration under the programme. Once completed, IMC will apply for registration in separate packages to get maximum carbon credits. In 2019, the IMC became the first Asian municipal organisation to get its sustainable city projects registered for carbon credits from the VCS programme.

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Indore Municipal Corporation contact details

Address: Narayan Sing Saput Marg, Shivaji Market, Nagar Nigam Square, Indore, Madhya Pradesh – 452007

Phone: 0731-253 5555

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