Dakshin Gujarat Vij Company Limited: How to pay DGVCL electricity bills online?

[ecis2016.org] Explained in this guide is the online process to pay your DGVCL electricity bill.

On September 15, 2003, Dakshin Gujarat Vij Company Limited (DGVCL) was officially constituted as a state company. It is a firm that not only generates but also transmits and distributes electrical power. The company is engaged in the sub-transmission, distribution, and retail supply of electricity in Gujarat as well as outside of the state.

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For the purposes of more efficient administration and better convenience for the consumers, the company’s administrative territory has been subdivided into four distinct circles. These include:

DGVCL mission 

The objective of DGVCL is to establish and make use of a network for power systems, buy and sell electrical energy, and collect data to make further improvements to the system.

Steps to pay your electricity bill on DGVCL portal

• To begin, go to the official site of the DGVCL portal.  

• Head to the Online Payment section on the homepage.  
• Under Online Payment, select Online Payment. 

• A new payment page will open. 
• Read the instructions carefully and scroll down. 

• Now select Click for payment through Paytm/Billdesk. 

• You will be redirected to a different page.
• Enter your consumer number and the relevant information, then click the submit button.
• After verifying your details, click the Pay Now button to validate Payment Details and begin processing.
• The payment page will redirect you to the Payment Gateway.
• After payment processing has been completed, the Payment Acknowledgement will be shown.
• By pressing the Print button, a copy of the payment confirmation can be printed.
• In this way, you will be able to pay your bill effectively online.

Online payment charges for bills 

• The first transaction in a billing cycle does not incur any transaction processing costs while using Net Banking. When there is more than one transaction on a given bill, the customer’s account will be charged a processing fee of Rs. 2.50 per additional transaction.
• Transaction processing fees for E-Wallets and other EBPP channels are nil for the first transaction per bill. If there is more than one transaction on a bill, customers will be charged Rs. 2.50 per transaction.
• For transactions with a value of up to Rs 2,000/- plus applicable service tax, customers will be assessed a transaction processing fee equal to 0.85 per cent of the transaction amount. For transactions with a value that is greater than Rs 2,000, customers will be assessed 0.85% of the payment amount, plus GST. There is a minimum charge of Rs 5 for each purchase made with a credit card.
• Those with a VISA credit card or debit card can also pay their utility bills using the VISA Bill Pay website.

Steps to Pay Solar Rooftop Payment 

• To begin, go to the official site of the DGVCL portal.   

• Head to the “Online Payment” section on the homepage.  
• Under “Online Payment”, simply select “Solar Rooftop Payment”.

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• Enter your SR No. Or Consumer No and select search. 

• After verifying your solar rooftop application. Click the “Pay Now” button to continue processing once you have checked the payment details.
• After this, you will be sent to the Payment Gateway.
• The Payment Acknowledgement will appear on the screen after the payment has been successfully completed.
• By selecting the Print option, you will be able to obtain a hard copy printout of the payment acknowledgement.

Apply for new connection 

• To begin, go to the official site of the DGVCL portal. 

• Head to the “Consumer Service” section on the homepage.  

• Click on the link displayed “ Apply for New Connection” .

• You will have the following options to choose from: 
  • HT Connection 
  • LT Connection 
  • LT Temporary Connection 

• For individual households, select LT Connection.  
• You will be redirected to a new portal.  
• On the right-hand side, click on “Register now!” displayed in the blue box. 

• To successfully apply for a new connection, an application form will be opened in which you must provide all of the necessary information.

Make quick online payment. 

• To begin, go to the official site of the DGVCL portal. 

• Head to the “Online Payment” section on the homepage.  
• Under “Online Payment”, simply select “Quick Payment”.  

• You will be redirected to a new page. 
• On the right-hand side, click on “Quick Online Pay!” displayed in the green box.

• Select DGVCL from the list of options. 

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• Scroll down and enter your SR No. or Consumer No.

• After verifying your consumer number, check that the Payment Details are correct before clicking the “Pay Now” option. 
• You will be taken to the payment gateway. 
• The Payment Acknowledgement will appear on the screen after the payment has been successfully completed.
• Simply by pressing the Print option, you will be able to acquire a hard copy of the confirmation of the payment.

Steps to download DGVCL app 

The DGVCL app is only available on the Android Play Store. To download: 

• Go to Playstore. 
• Type “DGVCL”. 
• Simply select the first application that shows up. 
• Click on “install”  to successfully download the app.  

Contact Information 

Address: Urja Sadan, Nana Varachha Road, Kapodara, SURAT-395 006

Phone no: (0261) 2506299

Fax No: (0261) 2572636/2574251

E-mail: dgvcl@gebmail.com

 Customer Care (Complaints About Power Interruption, Online payment Etc)

1800-233-3003 / 19123

Important Links 

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