Must Knows

E filing 2.0: All about income tax new portal

[] To provide a more user-friendly interface to taxpayers in India, the Income Tax Department, on June 7, 2021, launched the Income Tax new portal, also known as E filing 2.0. Know all about its features and services in this guide.

With an aim to provide taxpayers in India a more user-friendly interface, the Income Tax (I-T) Department, on June 7, 2021, launched the income tax new portal or E filing 2.0.

You are reading: E filing 2.0: All about income tax new portal

It is a more modern and seamless version of the previous one. The latest version of the e-filing portal can be reached at The older version of the efiling portal was

Following the shift, all I-T related tasks should be carried out on the new income tax portal.

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Income tax new portal: Objectives

  1. Fast and accurate outcomes for taxpayers.
  2. First-time right approach.
  3. Enhance user experience at all stages.
  4. Improve taxpayers’ awareness and education through continuous engagement.
  5. Promoting voluntary tax compliance.
  6. Managing outstanding demand.

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E Filing 2.0 features

E Filing 2.0 has the following new features:

One-stop solution: All interactions, uploads or pending actions will be displayed on a single dashboard, for follow-up actions by taxpayers.

Faster refunds: Integrated with immediate processing of the Income Tax Returns (ITRs), to issue quick refunds to taxpayers.

Cost-free ITR preparation: A free ITR preparation software with interactive questions, has been made available. This will help taxpayers in submitting ITRs 1, 4 (online and offline) and ITR 2 (offline). The facility for preparing ITRs 3, 5, 6 and 7, will also be made available later.

Pre-filled ITR forms: Pre-filled ITRs, with salary income, interest, dividend and capital gains, will be available after TDS and SFT statements are uploaded. Taxpayers will be able to update their profile and provide certain income details, including those from salary, house property, business/profession, which will then be used in to pre-fill their ITRs.

Call centre: New call centre for taxpayers’ assistance, for prompt response to queries.

User tutorials: Detailed FAQs, user manuals, videos, and chatbot/live agent.

New functions: Functionalities for filing I-T forms, adding tax professionals, submitting responses to notices in faceless scrutiny or appeals are made available.

Increased payment options: e filing 2.0 enables tax payments through RTGS/NEFT, credit card, UPI and net-banking.

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E filing 2.0 home page

E filing 2.0: All about income tax new portal

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[] A guide to ITR login and registration

e filing 2 0 all about income tax new portal 02

  1. e-Verify return
  2. Link Aadhaar
  3. e-Pay tax
  4. Income tax return
  5. Verify your PAN
  6. Know TAN details
  7. Tax information and services
  8. Link Aadhaar status
  9. Authenticate notice/order issued by ITD
  10. Know your AO
  11. Instant E-PAN
  12. TDS on cash withdrawal
  13. Verify service request
  14. Account misuse
  15. Submit information on tax evasion or benami property
  16. Income tax calculator

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Income tax new portal: Services for individuals and HUFs

e filing 2 0 all about income tax new portal 03


efiling 2.0: Registration

E filing 2.0: All about income tax new portal


Income tax login 2.0

E filing 2.0: All about income tax new portal


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Income tax 2.0: Tutorials

E filing 2.0: All about income tax new portal

Efiling 2.0 downloads

E filing 2.0: All about income tax new portal

E filing 2.0: All about income tax new portal


E filing: Helpline numbers 

General queries related to income tax

Timing: From 8 AM to 10 PM (Monday to Saturday)

Phone: 1800 180 1961

e-filing and Centralized Processing Center

Queries on e-filing of ITRs or forms and other value-added services and intimation, rectification, refund, and other I-T processing related queries.

Timing: From 8 AM to 10 PM (Monday to Friday)

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From 9 AM to 6 PM (On Saturday)


1800 103 0025

1800 419 0025



TRACES – TDS Reconciliation Analysis and Correction Enabling System

Form 16, Tax Credit (Form 26AS), queries related to TDS statement and Form 15CA processing.

Timing: 10 AM to 6 PM (Monday to Saturday)



1800 103 0344

Tax Information Network – NSDL

Queries related to application for issuance / update of PAN and TAN through NSDL.

Timing: 7 AM to 11 PM (All Days)

Phone: +91-20-27218080

e-filing unit, Centralized Processing Centre (CPC), Income Tax Department, Bengaluru 560500

Queries related to income tax return (For ITR 1 to ITR 7):

Queries related to tax audit report (Form 3CA-3CD and 3CB-3CD):

Queries related to any other issue:



When was efiling 2.0 launched?

Efiling 2.0 was launched on June 7, 2021.

What is the address of the income tax new portal?

The address of the income tax new portal is

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Category: Must Knows

Debora Berti

Università degli Studi di Firenze, IT

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