[ecis2016.org] The move is aimed at helping citizens and ensuring contactless payments
The Telangana Commissioner and Director of Municipal Administration (CDMA) has launched an official WhatsApp account, using which you can pay your property taxes. The CDMA plans to provide the service free of cost and will also send across any information about tax dues to citizens, through its WhatsApp channel. The move is aimed at helping citizens with contact-less payments. It is expected that the WhatsApp-based tax collections will be higher than earlier.
You are reading: Telangana CDMA launches dedicated WhatsApp channel for property tax
How to pay property tax in Telangana through WhatsApp?
Step 1: Send ‘Hi’ to +91 90002 53342, the CDMA’s official WhatsApp account.
Step 2: Currently, the chatbot is available in English and Telugu. To proceed, enter the language of your choice. For example, for English, type ‘B’.
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Step 3: Choose the service you wish to avail of. Suppose, you wish to ‘Know and Pay Property Tax’, simply, enter ‘1’ in the chat window.
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Step 4: When you enter ‘1’, you will be asked to proceed, to pay tax either through identification using your PTIN number or the house number. Make the selection and proceed to pay your property tax. Choose the service you wish to access and pay your property tax using your debit card, credit card or even internet banking.
Talking about this initiative, KT Rama Rao, Telangana’s minister of municipal administration and urban development, said, “With close to 20 lakh property tax assessments across urban local bodies, our citizens are still paying their taxes through POS machines, or citizen service centres. In line with our Digital Telangana initiatives, we have introduced a citizen service on WhatsApp that has already yielded positive results and feedback.”
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CDMA’s other citizen services on WhatsApp
Apart from property tax, citizens can use the following services too:
- Know and pay property tax
- Property tax self-assessment
- Water tap connection
- Trade licence and renewal
- Building/layout permission
- Signage licence for advertisement
- Mobile tower approval
- Birth and death certificate service
- Grievance redressal
- Citizen charter
The CDMA is also planning to launch other services on the application, such as payment of water bills, COVID-19 vaccine, etc., so that it can be a one-stop platform for every service.
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In Telangana, the CDMA is the highest authority, when it comes to municipal administration and it guides corporations and municipalities in performing their tasks, in tandem with the rules and regulations.
The CDMA also has the responsibility to supervise and monitor the execution and implementation of various schemes, such as the AMRUT, smart cities, etc.
Telangana property tax latest news
Telangana’s ‘Early Bird Scheme’ gets an extension
As the property tax collections under the Early Bird Scheme have been encouraging, in spite of the COVID-19 pandemic, the scheme has got an extension till May 31, 2021. As per the CDMA office, Rs 101 crores was collected in 129 municipalities and 12 municipal corporations (excluding GHMC) in the state.
Under the scheme, the tax payer will get a 5% rebate on property tax. There are chances that the scheme may be further extended till June 30 due to the ongoing lockdown in the state.
Telangana property tax collection better, despite pandemic
Not just the economic growth and agriculture sector in the state, Telangana has shown recorded a higher property tax collection in FY 2020-21 than the last year. This time, Rs 703.32 crore was collected as property tax collections from 141 Urban Local Bodies (ULBs) as against Rs.561.05 crore in FY 2019-20.
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CDMA: Helpine for online services
If you are facing any technical difficulty in accessing any online service, users can contact officials on the below-given details, for resolving their queries:
- Call : 040-23120410
- Email ID : cdmasupport@cgg.gov.in
- Call Time : 10:15 AM to 5:00 PM
- ChatBox : 9000253342
FAQs
Can I apply for water tap connection through the CDMA?
Get in touch with the CDMA on their official WhatsApp number. You will need to register online and give the required details. The time taken for disposal of such applications is 14 days.
For grievance redressal, how can I approach the CDMA?
You can log on to the Citizen Buddy mobile app and register any grievance related to sanitation, water supply, street light, etc. and even track the status of your grievance.
What is the CDMA Telangana WhatsApp number?
The CDMA Telangana WhatsApp number is +91 90002 53342.
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